The Department of Medical Services has joined hands with the NHSO to provide hotlines 1668 and 1330 to follow up on COVID-19 infections, most of whom are asymptomatic and are waiting for bed arrangements every day until beds are found, starting from April 17. He emphasized that COVID-19 infections do not need to worry and will not be abandoned.
Dr. Jadet Thammathataree, Secretary-General of the National Health Security Office (NHSO), revealed that after the NHSO, in collaboration with the Department of Medical Services, organized a system by using the NHSO’s hotline 1330 and the Department of Medical Services’ hotline 1668 as the coordinating unit to arrange beds for those who tested positive for COVID-19 but the hospital they went to for testing did not have beds available, starting from April 10, 2021,
The latest number of COVID-19 infections who are asymptomatic and are in the process of arranging beds is approximately 700, most of whom are asymptomatic patients. This is to provide close care starting from April 17, 2021 onwards while COVID-19 infections Those who are at home waiting for a bed to be found, officers from both hotlines will call to ask about their symptoms every day until they can coordinate to find a bed. Hotline 1330 will take care of approximately 400 people and hotline 1668 will take care of approximately 350 people. As for the NHSO, it has mobilized executives and personnel of the NHSO to help strengthen the NHSO 1330 hotline staff in calling to follow up on the symptoms of COVID-19 infected people who are still waiting for a bed every day.
Dr. Somsak Arkhansilp, Director-General of the Department of Medical Services, Ministry of Public Health, said that he understands the mental state of COVID-19 patients who have not yet found a bed. While waiting for a bed at home, you may have various concerns. However, please be assured that the Ministry of Public Health has not left you alone. From April 17, 2021 onwards, the hotline staff will call to check on your symptoms every day to listen to or give advice on your concerns. Please be assured that even though there are no beds in the hospital, you are still under the care of medical personnel at all times.
“From today’s operations, we have arranged beds for approximately 50% of patients who are still waiting for a bed. For patients who are asymptomatic and still waiting for a bed, staff will call to check on your symptoms every day until a bed is found. In addition, if while waiting for a bed, the infected person’s symptoms become more severe, there is no need to worry. You can call the hotline 1668 or 1330 to inform them of your symptoms, and the staff will coordinate an ambulance to pick you up at home to take you to the hospital. However, if the infected person does not have any symptoms, the hotline will also urgently coordinate to find a bed as soon as possible,” said Dr. Somsak.